Energy Account Payment Assistance (EAPA)
From Friday 13th March, 2009 Cynthia Street Neighbourhood Centre has been able to help residents who are having trouble paying their energy bills by providing EAPA vouchers. And will continue to do under the new name of Bateau Bay Neighbourhood Centre.
“The Energy Accounts Payment Assistance (EAPA) Scheme is designed to assist householders who are financially disadvantaged and experience difficulty paying their home gas and/or electricity bills because of an emergency or crisis. The Scheme is aimed at helping people in such situations to stay connected to essential energy services.
The Scheme is a crisis program and is not intended to offer ongoing income support” NSW Govt Industry & Investment
If you are at risk of disconnection or in a financial crisis with a bill that is overdue ring the Centre on 4332 7450 to make an appointment. You are required to bring a copy of your original account and any subsequent correspondence from your energy provider with you. We cannot help with reconnection fees.
Both Bateau Bay Neighbourhood Centre and Berkeley Vale Neighbourhood Centre can offer assistance. Click here to view the flyer outlining which centre is for which suburb.
Cynthia Street Community Centre Hall Hire
Cynthia Street Community Centre has available for hire for meetings, functions etc a hall. Rates are reasonable.
For more information on Room Hire contact the booking officer at Wyong Shire Council on 4350 5538
For people on low incomes, non-English speaking backgrounds, seniors or disabled. Tax Help is available during the months of July to October.
An appointment must be made so phone the Centre to make your appointment.
For more information click here
By appointment, the following services are available:
For price list of following services please click here
A photocopier is available for public use, when the Centre is open, at a reasonable
fee. Paper sizes are from A4 to A3.
If you need to send or receive a fax, then, for a small fee you are welcome to utilize ours.
Other services include phone facilities, laminating and binding. Click here for the price list
Washing and Drying Facilities
In the event that your washing machine or clothes dryer have packed it in. We offer EMERGENCY ONLY use of the Centre’s washing machine and dryer.
We will supply the washing powder.
Washing machine is $3.50 per load
Clothes dryer is $4.00 per load.
By appointment only . Ring to make arrangements